TERMS AND CONDITIONS OF SALE
These Terms and Conditions apply to the ordering, purchase and delivery of Harman products on Harmanaudio.in (“Site”). Products sold on the Site (“Products”) are either sold, by Sanwaria Texpro Private Limited (“STPL”) or sellers appointed by STPL (“Sellers”) (STPL and Sellers are collectively referred to hereinafter as “we”, “us” or “our”). The Products are only available for purchase in India. These Terms and Conditions do not cover products not purchased from the Site or sale of Products by third parties to you.
You can place an order for the Products (“Order”) by following the instructions on the Site. We will email you an order confirmation after we have received your Order (“Order Confirmation”). An Order Confirmation or processing of your Order does not constitute acceptance of your Order. All Orders are subject to our acceptance and no contract for the purchase of Products or Services will be formed until your Order is accepted by one of the following:
(a) delivering the Product to you and sending you a shipment confirmation email; or (b) providing a Service to you.
For purposes of these Terms and Conditions, reference to “Service” means the performance of a task, assistance, or access to a resource (such as access to an information database) that we make available to you.
We reserve the right (at our sole discretion) to decline, reject or limit your Order, for various reasons including if:
(b) you do not provide a valid shipping address within India;
(c) your payment for the Order is unsuccessful;
(d) the Product or Service you have ordered is not available or will not be available within thirty (30) days;
(e) the information you provided us is incomplete or inaccurate, or
(f) if there are any errors in connection with your Order or the Site.
If we decline, reject or limit your Order after you have made payment, we will notify you and refund the amount paid. If there are any errors on the Site that affects your Order or if there has been an error in the price of the Product you ordered, we reserve the right to correct the error and will endeavor to notify you of the same. In such case, you may either choose to purchase the Product at the correct price or information, or cancel your Order and we refund you the amount paid.
PRICES AND OFFERS
All prices are in India Rupees and unless specified otherwise, include all applicable taxes and standard delivery charges. All promotional prices are final prices and cannot be combined with other existing promotional offers. Offers, prices, specifications and availability may change or be withdrawn without notice.
We take no responsibility for any editorial, photographic or typographic errors, and may correct any errors and change or update information on the Site without prior notice. Subject to a reduction in price in accordance with the succeeding paragraph below or unless a change in price is caused by our error, any change in Product price will not affect you once we have issued you with an Order Confirmation.
The total amount specified on the checkout page is the amount payable. We accept payment by valid Indian-issued Visa and Master credit cards. Your credit card will be charged at the point of purchase. We are not liable for any fees incurred by you as a result of your chosen payment method. In certain circumstances, we may require a re-authorization for your chosen method of payment. However, you will not be charged twice if this occurs.
SHIPMENT AND DELIVERY
Freight charges associated with non-standard shipping are your responsibility. We will inform you of such freight charges at the time you place your Order. All deliveries require a signature, therefore you are required to ensure that someone is present to accept delivery.
After placing an order, you will receive an Order Confirmation email providing you with a unique reference number. Once your Order has been shipped, you will receive an Order shipment email confirming your freight consignment number for freight tracking with our freight provider.
Delivery time depends on the delivery location and is estimated to be one (1) week after shipment to most major metropolitan areas, and two (2) weeks after shipment to other areas. Items in your Order may be shipped together or separately. If your Order is not delivered within thirty (30) days from payment, you are entitled to cancel your Order and we will provide you with a refund.
CANCELLATION AND VARIATION BEFORE DELIVERY
Unless otherwise provided in these Terms and Conditions, Orders cannot be cancelled or amended after the Order is submitted. You are therefore advised to review your Order carefully before proceeding to checkout and payment.
If we make an error by delivering the incorrect Product and/or quantity to you, we will provide you with the correct Product and/or quantity and will arrange return or collection of the incorrect Product at no cost to you. Please contact 1800 102 0525 or email India_csupport@harman.com to help us make the necessary arrangements in this regard.
PRODUCT DAMAGED ON ARRIVAL
If the Product delivered to you has obvious damage on its packaging or upon opening the packaging you discover that the Product has sustained physical damage, please contact us within 24 hours from the date of delivery and we will provide you with a replacement Product. You will also be required to provide us with proof of purchase and any delivery documentation. We will arrange for the return or collection of the damaged Product from you at no cost to you. Please contact 1800 102 0525 or email India_csupport@harman.com to help us make the necessary arrangements in this regard.
RETURNS POLICY AND PRODUCT WARRANTIES
The Products come with warranties as per warranty policy provided by Harman International India Private Limited (“Harman India”) along with the Product. You are entitled to a replacement or repair of the Products in the circumstances detailed in our warranty policy. If a Product is faulty or if you have any problems with your Product, please contact 1800 102 0525 or email India_csupport@harman.com for assistance.
This section does not affect your statutory rights under Indian consumer law and your rights set out in these Terms and Conditions are in addition to any statutory right you may have under the laws of India.
Without limiting the foregoing, and to the extent permitted by law, all express and implied representations, conditions, warranties, guarantees or other provisions that are not contained in these Terms and Conditions (whether based in legislation, the common law or otherwise) are excluded, including any representations, conditions, warranties or guarantees as to acceptable quality, fitness for purpose or timeliness.
LIMITATION OF LIABILITY
To the extent permitted by law, we (including our related bodies corporate, officers, employees and agents) exclude all liability arising from your use of the Site, any error or mistake occurring on the Site, any interruption of use, any bugs, viruses, malware, Trojan horse virus or other harmful code or communications which may be transmitted to or through the Site or any links to third party websites from the Site.
Except as expressly provided in these terms and conditions and to the fullest extent allowed by law In no event whether for breach of contract, warranty, negligence, strict liability in tort, or otherwise will we (including our related bodies corporate, officers, employees and agents) be liable for any losses or damages that a third party suffers, any losses or damages that a third party suffers, any losses or damages which are not foreseeable consequence of our failure to comply with these terms and conditions, any loss or damage to data, any special, incidental, or indirect damages or for any economic consequential damages of any kind, any lost profits, business revenue, goodwill or anticipated savings. This limitation and exclusion will apply even if we were informed or should have known of their possibility.
TITLE AND RISK OF LOSS
When you purchase any Product, title is transferred to you on delivery. You undertake to pass us title to any returned Product free from all encumbrances. For each Product, the risk of loss or damage will pass to you on delivery of the Product.
You warrant that any purchase made by you from the Site is not for the purpose of commercial resale.
We will not be liable for any loss or damage suffered or incurred by you for any delay in fulfilling or failure to fulfill your Order caused by any circumstance beyond our reasonable control.
We reserve the right to amend, vary and/or replace these Terms and Conditions from time to time at our sole discretion.
Any provision of these Terms and Conditions which is held to be illegal, void or unenforceable shall be deemed to be severed and the remainder of these Terms and Conditions read in full force and effect.
These Terms and Conditions are governed under the laws of India and you submit to the courts at Bangalore having jurisdiction to settle any dispute arising out of or in connection with these Terms & Conditions.